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Street sweeping
… out about our street sweeping program in Manningham Tags Parking, Roads and Footpaths Roads and footpaths … Street sweeping …

Under the Road Management Act 2004, we are responsible for street sweeping on local roads within Manningham to remove a build-up of fallen leaves and rubbish.
 

Why do we need street sweeping?

Street sweeping prevents the influx of leaf fall and litter from entering the underground drainage system potentially causing blockages, subsequent flooding and damaging the environment.

Litter not collected often ends up washing into open watercourses and into local creeks and the Yarra River.

Sweeping also benefits the overall amenity of the street, removes the build-up of dirt and leaves and reduces weeds along the kerb and channel.
 

What areas does Council sweep?

Council is responsible for maintaining 608km of local roads within Manningham.

Our street sweeping program includes:

  • sealed roads with kerb and channel
  • car parks and underpasses 
  • laneways and footpaths within Council maintained shopping precincts.

The Department of Transport and Planning (VicRoads) is responsible for maintaining the arterial road network.

 

When is street sweeping done?

Street sweeping is run throughout the year to keep our streets clean. We increase the frequency in a number of streets during Autumn when there is more leaf litter on the roads. Shopping precincts and key locations are given high priority.

AreaSchedule*
Local roads within residential areasEvery eight to twelve weeks 
Footpaths and laneways within shopping precinctsFortnightly
Car parks within shopping precincts4 to 5 times per week
Car parks within our parks and reservesMonthly

 

 

 

 

 

 

 

UnderpassesEvery two months
Streets subject to heavy leaf fall during autumn Monthly

*This schedule is indicative.

We also respond to urgent sweeping requests such as storm events and traffic incidents. 

 

What if my street needs sweeping?

Contact us for any urgent sweeping requests or potential hazards.

Parking, Roads and Footpaths
Roads and footpaths
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AFL Footy 4 Fun - Park Orchards
… AFL Footy 4 Fun - Park Orchards Kids and family Experience Australia’s most loved sport through … A footy experience full of fun activities, modified games and memorable moments to take home with you - come and try AFL Football. For ages 5 to 12 years old. All genders …

Experience Australia’s most loved sport through AFL Victoria’s free Footy 4 Fun event!

A footy experience full of fun activities, modified games and memorable moments to take home with you - come and try AFL Football.

For ages 5 to 12 years old.

All genders are welcome and encouraged to attend. 

No prior experience required.

 

Park Orchards Footy4Fun Event Flyer
Park Orchards Footy4Fun Event Flyer
pdf
2.94 MB
UPDATED: 11 April 2023
Download
download
Arts and Recreation
Active Manningham
Whats On
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Warrandyte State Park Nature Walk
… Warrandyte State Park Nature Walk Environment and sustainability Enjoy one of the best walks in Warrandyte State Park. Spectacular views of the river and out towards the dividing range. Some rare and interesting plants and animals, with a bit of history …

Enjoy one of the best walks in Warrandyte State Park.

Spectacular views of the river and out towards the dividing range. Some rare and interesting plants and animals, with a bit of history thrown in.

Approximate distance - 6km.

Difficulty rating - difficult with some steep areas and narrow tracks.

BYO water and snacks. Wear good walking shoes and weather appropriate clothing.

The location will be given at the time of booking.

Environment and Sustainability
Spring Outdoors
Whats On
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Home insurance workshop - Park Orchards
… Home insurance workshop - Park Orchards Environment and sustainability Are you covered for emergencies at home? … legal service that works to prevent problems and support community resilience. The session will cover … policy   the right insurance amount for your home and contents what to look out for in your existing insurance …

Are you covered for emergencies at home?

We are holding a home insurance workshop with Eastern Community Legal Centre (ECLC), a multidisciplinary legal service that works to prevent problems and support community resilience.

The session will cover important topics including:

  • having an up-to-date insurance policy  
  • the right insurance amount for your home and contents
  • what to look out for in your existing insurance policy.

Participants are encouraged to bring insurance policy documents for personal reference during the session.

It's free to register but bookings are essential. 

Environment and Sustainability
Emergency
Whats On
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Apply for a skip bin or shipping container permit
… for a skip bin or shipping container permit Tags Apply Parking, Roads and Footpaths Roads and footpaths Property and Development …

You can use this permit to apply for:

  • skip bins
  • shipping containers

on council-owned land. 
 

If the obstruction relates to building works, you may also need an asset protection permit.

 

How to apply

Download and complete the application form: 

General Permit Application 2025-2026
General Permit Application 2025-2026
pdf
204.51 KB
UPDATED: 30 June 2025
Download
download

and then:

  • email manningham@manningham.vic.gov.au or
  • post to Approvals and Compliance Unit, Manningham Council, PO Box 1, Doncaster, Victoria 3108
Apply
Parking, Roads and Footpaths
Roads and footpaths
Property and Development
Waste and Recycling
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Manningham Cultural Walk at Currawong Bush Park
… Manningham Cultural Walk at Currawong Bush Park Environment and sustainability Come join Wurundjeri Woi-wurrung Elders Uncle Bill Nicholson Jr and Uncle Dave Wandin at Currawong Bush Park. Learn about the … trees, the traditional practices of creating a scar tree and the tools used.  The Uncles will answer questions about …

Come join Wurundjeri Woi-wurrung Elders Uncle Bill Nicholson Jr and Uncle Dave Wandin at Currawong Bush Park. Learn about the significance of scar trees, the traditional practices of creating a scar tree and the tools used. 

The Uncles will answer questions about the importance of connecting with Country.

Please arrive 10 minutes prior to start time. Come prepared and dress for the weather on the day, including closed-toed footwear.

Bring a snack and water bottle for morning tea.

Children must be supervised by a parent or guardian at all times.

In the event of extreme weather, this event will be cancelled. 

Currawong Bush Park is protected habitat, dogs are not permitted in the park at any time.

This event is part of Manningham's 2024 Spring Outdoors Series.

Environment and Sustainability
Spring Outdoors
Whats On
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Templestowe Village Pop-up park launch
… Templestowe Village Pop-up park launch Kids and family The upgrade of the pop-up park at Templestowe … in August! We're launching an event to celebrate, and we'd love to see you there.  There'll be treats and entertainment provided. Come and find wombats, smell the …

The upgrade of the pop-up park at Templestowe Village is finishing in August! We're launching an event to celebrate, and we'd love to see you there. 

There'll be treats and entertainment provided. Come and find wombats, smell the herbs, and play giant Jenga.

This project was funded by the Department of Jobs, Regions and Precincts COVID Safe Outdoor Activation Fund.

 

Photo credit: Charlie Kinross Photography

Tullamore Ward
Templestowe Village
Whats On
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Lions Club of Park Orchards Annual Car Rally
… Lions Club of Park Orchards Annual Car Rally Kids and family The annual Lions Club Car Rally is a fun-filled …

The annual Lions Club Car Rally is a fun-filled day for the whole community.

The Car Rally will be departing from Domeney Reserve in Park Orchards. Cars will be released in 1-minute intervals from 9.00am. We request participants to be at the Domeney Car park by that time.

This is a pre-booked event, so it is important to book your spot before ticket sales end.

Whats On
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Friends of Warrandyte State Park Landcare Planting Day
… of Warrandyte State Park Landcare Planting Day Environment and sustainability Join the Friends of Warrandyte State Park … State Nursery at 9.00am for 9.15am start. Gloves and tools will be provided. Please bring your own morning tea. Pound Reserve Environment and Sustainability Whats On … Friends of Warrandyte State …

Join the Friends of Warrandyte State Park (FOWSP) for a planting day at Pound Bend.

Meet at the Friends of Warrandyte State Nursery at 9.00am for 9.15am start.

Gloves and tools will be provided. Please bring your own morning tea.

Environment and Sustainability
Whats On
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All Aboard skate sessions - Warrandyte Skate Park
… All Aboard skate sessions - Warrandyte Skate Park Health and fitness Do you want to learn to skate but don’t know … Aboard skateboarding session to learn skate skill basics and build confidence in a fun and inclusive environment!  What you'll learn You’ll learn …

Do you want to learn to skate but don’t know where to start?

Come along to an All Aboard skateboarding session to learn skate skill basics and build confidence in a fun and inclusive environment! 

What you'll learn

You’ll learn about skate skill development, injury prevention, skate park etiquette, equipment maintenance and lots more.

Workshops are led by experienced instructors focusing on building skills in a fun and social environment.

Who can attend

All Aboard skate sessions are open to school-aged children and young people of all genders and abilities. No prior experience is needed.

Come to as many or as few workshops as you like. 

What to bring

Nothing! Skateboards, helmets and padding are all provided. If you have your own equipment and prefer to use that, you can bring it along.

Registration is recommended but not essential.

These are the sessions for Warandyte Skate Park. Looking for something closer to home? More locations are listed below.

These workshops are made possible thanks to Victorian Skateboard Association and a Manningham Community Partnership Grant.

Skate sessions
Arts and Recreation
Active Manningham
Youth
Whats On
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Outdoor games in the park - Doncaster - This Girl Can
… Manningham Girls Can Looking for a fun way to get active and enjoy the great outdoors? Look no further.  Whitehorse … miss this opportunity to discover the joy of outdoor games and experience the benefits of physical activity in a casual, … games collection includes classics like badminton, egg and spoon race, as well as modern favourites like giant …

Looking for a fun way to get active and enjoy the great outdoors? Look no further. 

Whitehorse Manningham Libraries are hosting free events during This Girl Can week, where community members can try out a variety of outdoor games borrowed from the library.

Don't miss this opportunity to discover the joy of outdoor games and experience the benefits of physical activity in a casual, fun environment.

Our outdoor games collection includes classics like badminton, egg and spoon race, as well as modern favourites like giant tumble towers, Finska and Spikeball. 

Whether you're a seasoned player or a complete beginner, there's something for everyone to enjoy.

Registration not required. All ages welcome.

Arts and Recreation
Whats On
Read more
Outdoor games in the park - The Pines - This Girl Can
… Manningham Girls Can Looking for a fun way to get active and enjoy the great outdoors? Look no further.  Whitehorse … miss this opportunity to discover the joy of outdoor games and experience the benefits of physical activity in a casual, … games collection includes classics like badminton, egg and spoon race, as well as modern favourites like giant …

Looking for a fun way to get active and enjoy the great outdoors? Look no further. 

Whitehorse Manningham Libraries are hosting free events during This Girl Can week, where community members can try out a variety of outdoor games borrowed from the library.

Don't miss this opportunity to discover the joy of outdoor games and experience the benefits of physical activity in a casual, fun environment.

Our outdoor games collection includes classics like badminton, egg and spoon race, as well as modern favourites like giant tumble towers, Finska and Spikeball. 

Whether you're a seasoned player or a complete beginner, there's something for everyone to enjoy.

Registration not required. All ages welcome.

Arts and Recreation
Whats On
Read more
Report a damaged footpath or road
… If you find an issue with one of our roads or footpaths, you can report it to us. We'll let you know if it's our road or VicRoad's. Parking, Roads and Footpaths Roads and footpaths Report … Report a damaged …

Along with VicRoads, we maintain roads and footpaths in Manningham to make sure they are safe and functional.

If you find an issue with one of our roads or footpaths, you can report it to us. We'll let you know if it's our road or VicRoad's.

Check what type of road or footpath you can report and where you can report it. If unsure, contact us.

Types of repairs we perform

  • Pot holes.
  • Damaged street furniture (bench seat).
  • Sign posts (not light & telegraph poles).
  • Damaged or uneven footpaths.
  • Damaged or uneven kerb and channel.
  • Damaged road surface (depressions, collapse, damaged speed humps).

How to report an issue

  1. Prepare the following information before you report:
    • The location of the issue.
    • The date and time of when the issue occurred.
    • Historic details leading up to you reporting this issue.
    • Your contact details if you want to be kept updated. Alternatively, you can remain anonymous.
    • Other details that will assist us with your specific issue.
  2. Report the issue to us

    You can make a report online, in person or over the phone.

What happens after you have reported an issue?

If the area is presenting an immediate danger, we will make it safe within 24 hours.

We will attend and repair the issue.

We will maintain the area in line with our footpath maintenance schedule.

Report online

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Parking, Roads and Footpaths
Roads and footpaths
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Artists wanted for the Templestowe Village Pop-Up Park activation
… Young at Templestowe Village Pop-Up Park. Tags Arts and Recreation Arts Manningham … Artists wanted for the …

We are looking for two emerging mural artists to work with acclaimed First Nation's mural artist Robert Michael Young. Together you will create a ground mural as part of the activation of Templestowe Village Pop-Up Park. 

Rainbow coloured wombat with symbols etched into the surface by First Nation's artist Robert Michael Young

What you will do

Design and install a temporary public ground mural within Templestowe Village

Each artist will deliver a ground mural measuring approximately 4 x 2 metres.

Robert will guide you through the creative process from concept to installation.

Robert’s stunning native animal mural, situated outside the Templestowe branch of Bendigo Bank, will be used to inspire and reflect on cultural modes of storytelling and explore connection to place.

Participate in a one-day community workshop

You will support the development and running of a community workshop.

The workshop will engage with Templestowe community members, young people, traders and visitors to the village.

The outcome of this workshop will be a temporary and public community led artwork.

Who we are looking for

This opportunity is for two Melbourne based emerging artists wishing to gain professional experience in:

  • public art
  • working in a community context
  • working in a collaborative manner

Artists must be 18 years or over. 

We encourage applications from underrepresented groups including:

  • people with an Aboriginal and Torres Strait Islander background
  • people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds

What you will receive

Each of the two artists selected for this project will receive the following:

  • Emerging Artist Temporary Public Mural Fee $4,000
  • National Association for Visual Artists (NAVA) rates for the community workshop

This project is funded by the Victorian Government’s COVID Safe Outdoor Activation Fund.

How to apply

To apply, please complete the online form below.

Applications close 24 May 2022 at 5:00pm.

 

Eligibility requirements

Artists must be available onsite for up to 6 days over the proposed project timeframe. This is currently scheduled for June 2022. The project contains flexibility to meet evolving COVID-19 restrictions and dates may change.

Manningham Council is a child safe organisation and applicants are required to hold a valid Working with Children Check.

Artists will need to hold Public Liability Insurance up to $20,000,000 and hold appropriate work cover and personal injury insurance.

Proof of COVID-19 vaccination will also be required. 

More information

If you have any enquiries, please contact Manningham Creative Industries Officer, Lucy Beattie Hughes on 9840 9333 or email gallery@manningham.vic.gov.au .

Apply now

Status message

Submissions are now closed.
Arts and Recreation
Arts Manningham
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Plastic Free July Pop-up at Park Orchards Market
… Free July Pop-up at Park Orchards Market Environment and sustainability We can all participate in the movement to … visitors about how we can all continue reducing our waste and in particular, single-use plastics. Come along and say hello! Environment and Sustainability Plastic Free …

We can all participate in the movement to minimise waste.

To celebrate Plastic Free July, we'll be popping up at our local markets to chat with visitors about how we can all continue reducing our waste and in particular, single-use plastics.

Come along and say hello!

Environment and Sustainability
Plastic Free July
Waste and Recycling
Whats On
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All Aboard skate sessions - Lawford Reserve Skate Park
… Aboard skate sessions - Lawford Reserve Skate Park Health and fitness Do you want to learn to skate but don’t know … Aboard skateboarding session to learn skate skill basics and build confidence in a fun and inclusive environment!  What you'll learn You’ll learn …

Do you want to learn to skate but don’t know where to start?

Come along to an All Aboard skateboarding session to learn skate skill basics and build confidence in a fun and inclusive environment! 

What you'll learn

You’ll learn about skate skill development, injury prevention, skate park etiquette, equipment maintenance and lots more.

Workshops are led by experienced instructors focusing on building skills in a fun and social environment.

Who can attend

All Aboard skate sessions are open to school-aged children and young people of all genders and abilities. No prior experience is needed.

Come to as many or as few workshops as you like. 

What to bring

Nothing! Skateboards, helmets and padding are all provided. If you have your own equipment and prefer to use that, you can bring it along.

Registration is recommended but not essential.

These are the sessions for Lawford Reserve Skate Park. Looking for something closer to home? More locations are listed below.

These workshops are made possible thanks to Victorian Skateboard Association and a Manningham Community Partnership Grant.

Skate sessions
Arts and Recreation
Active Manningham
Youth
Whats On
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Nature Walk - Clifford Park to Jumping Creek Reserve
… Walk - Clifford Park to Jumping Creek Reserve Environment and sustainability Join us for this free hike following the Yarra River downstream through one of the most remote and least accessible parts of the Warrandyte Gorge. This walk involves a creek crossing and off track walking, but the reward is well worthwhile.  …

Join us for this free hike following the Yarra River downstream through one of the most remote and least accessible parts of the Warrandyte Gorge. This walk involves a creek crossing and off track walking, but the reward is well worthwhile. 

  • Distance: 8km
  • Time: 5 hours
  • Rating: Difficult - some sections of steep, narrow and rocky foot tracks and terrain 

What to bring:  enough water for the duration of the walk, lunch and snacks. Wear sturdy shoes and weather appropriate clothing. 

This walk involves a car shuttle from the meeting point to the start of the walk, as the walk is one way. 

The meeting point in Warrandyte will be advised on registration.

Spring Outdoors
Whats On
Read more
Apply for a temporary road closure and traffic management
… a road to minimise disruption to the community. Tags Apply Parking, Roads and Footpaths Roads and footpaths Property and Development … …

When is traffic management needed?

If you are conducting works or events on or near the road, it is important to ensure that:

  • other road users can continue to use the road safely
  • there is minimal disruptions as far as possible.

If you are planning to conduct works or events that’ll impact traffic on our roads. This includes impacts on pedestrians, cyclists and general traffic, you will need to ensure that:

  • you have given appropriate warning to other road users about the works
  • you are protecting other road users from potential hazards.

 

Who needs to apply

You will need our consent if you require traffic control devices such as bollards or signage to manage traffic around your works or event.

 

Who doesn't need to apply

Works managers working for utility companies and public transport operators are pre-authorised to erect traffic control devices and don’t need our consent under traffic management regulations.

 

When do you need to apply?

Submit your application at least 10 business days before your planned works. This lets us process your application on time and also allows us to review and amend an application if required.

 

How much does it cost?

Fees apply for all applications.

  • For full road closures, the fee is $134.90.
  • For lane closures and other minor traffic management, the fee is $105.

After receiving your application, we will review your Traffic Management Plan and provide you with an invoice listing your payment options.

 

How to apply

To apply for consent you'll need:

  • A completed application form. 
Application - Erect Temporary Traffic Control Devices for Works or Events on Roads
Application - Erect Temporary Traffic Control Devices for Works or Events on Roads
pdf
595.77 KB
UPDATED: 3 July 2025
Download
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  • A suitable traffic management plan prepared by a qualified person or company.
  • A copy of your Public Liability Insurance certificate of currency (minimum cover $20 Million).

Depending on your proposed traffic management and the impact on the road network, you may also need other documents, such as a detour plan or aftercare plan.

If your works or event impacts a Department of Transport (DoT) arterial road or requires major traffic control devices we can’t authorise, you’ll also need a Memorandum of Authorisation from DoT. You can find more info on DoT’s website.

We will require confirmation DoT has approved any traffic management on their roads.

After preparing your application, send the completed form with all necessary documents to us via email.

This application is only for consent to erect temporary control devices. Depending on your works, you might need other approvals.
 

What happens next?

Allow 10 business days for us to review your application and for any amendments that may be necessary. We will contact you if we need further information or amendments to your application.

 

How to cancel

Contact us to cancel your application.

Related links

Victorian Code of Practice - Worksite Safety Traffic Management 2010

Austroads Guide to Temporary Traffic Management

Road Safety Traffic Management Regulations 2019

Australian Standard AS1742.3:2019 - Traffic control for works on roads

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Parking, Roads and Footpaths
Roads and footpaths
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Apply for an access across reserves permit
… property for any building works or similar. Tags Apply Parking, Roads and Footpaths Roads and footpaths Property and Development … …

When do you need an access across reserves permit?

You need an access across reserves permit to get access to private property through an adjoining Council reserve or Council property for any building works or similar.

There are some reasons where we may not issue a permit depending on:

  • seasonal conditions - we are less likely to approve a permit during winter as there is a higher likelihood of damage to our reserves and land or
  • environmentally sensitive areas. 

 

Who can apply?

The property owner and/or their contractor can apply for this permit.

 

How much does it cost?

The application fee is $168.00 (non-refundable).

You will also need to pay a refundable security deposit (minimum $250 to $2,000 plus).

 

How to apply

To apply for consent you will need:

  • A completed application form
Application form - Reserve Crossing Permit
Application form - Reserve Crossing Permit
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  • Supporting documentation.

What happens next?

Allow 14 business days for us to review your application.

The following process once we receive your application:

  1. We will conduct inspections to determine the security deposit, refunds and damages.

    We will advise you by email if your application is approved or not. If approved, we will issue a tax invoice for both the permit fee and the security deposit.

  2. You pay the tax invoice and security deposit.

    The permit will be sent to you by email.

  3. Read the permit conditions carefully.

    We may revoke the permit if conditions are not met and an infringement may be issue.

  4. Upon your advice, we will inspect the site after the work has ceased to determine if any reinstatement works are needed prior to releasing the refundable security deposit.
    • If there is no damage and the inspection is signed off as satisfactory, we will return your security deposit. The security deposit is paid as a bank transfer into your nominated bank account.
    • If any damage is noted, we will contact you to arrange reinstatement works. The permit-holder is responsible for all damage caused by works, and the damage must be reinstated to our satisfaction.

How to cancel

Contact us to cancel your application.

  • Application Form - Access Across Reserves Permit
    Application Form - Access Across Reserves Permit
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    UPDATED: 3 July 2025
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Apply
Parking, Roads and Footpaths
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Property and Development
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Apply for an infringement review
… how to apply for an infringement review Tags infringements and fines Apply Parking, Roads and Footpaths Parking Property and Development … Apply …

We may consider withdrawing a fine or penalty notice. However, we require supporting documentation that shows something unexpected has occurred. 

To have an infringement (fine or penalty notice) assessed, you need to provide verifiable and independent supporting documentation to support your request.

Your application for review is unlikely to succeed if you have previously received an official warning for the same or a similar offence.

Alternatively you may request an internal review undertaken by Fines Victoria.

Grounds for appeal

To make a valid application for appeal you must establish and nominate at least one ground of review. You must be able to provide proof that your circumstances meet the criteria as set out below.

 

Contrary to law

The contrary to law ground can be used if a person believes that the decision to serve the infringement notice was unlawful. For example, this may arise where:

the infringement notice is not valid (for instance, it is incomplete, or it does not otherwise comply with the formal legal requirements for an infringement notice), or
an infringement officer has acted unlawfully, unfairly, improperly, or beyond their authority in taking that action or decision.
Note that the examples in this section are not exhaustive.

Evidentiary requirements

Applications for internal review that are made on the ground of contrary to law should (where appropriate) be accompanied with supporting evidence. This may include photographs of parking signage, witness statements or other evidence that goes to establishing facts.

Possible outcomes

For applications made on the grounds of contrary to law, the following options are available to the applicant if the application is refused:

  • pay the infringement and any prescribed costs by the due date
  • where an infringement offence involves additional steps and the enforcement agency confirms the decision, the applicant must pay the infringement and perform all the additional steps by either the end of the period specified in the infringement notice or within 14 days after the applicant has been sent advice of the outcome of the review 
  • apply to the enforcement agency for a payment plan
  • apply to the Director, Fines Victoria for a payment arrangement
  • elect to have the matter heard in Court (Magistrates’ or Children’s Court)
  • make an application to the Director, Fines Victoria under the Family Violence Scheme, or
  • if the person is eligible, an accredited organisation may apply to the Director, Fines Victoria for a Work and Development Permit on behalf of the applicant.

Mistake of identity

The mistake of identity ground is intended to apply where a person claims that they were not the person who committed the infringement offence.

Examples could include where the person claims:

  • they are not the person named on the infringement notice
  • they were not in the location at the time of the offence and therefore could not have committed the offence
  • they have had their identity stolen.

This ground is not available in circumstances where the operator of a vehicle has been served with a traffic or parking infringement notice and they allege that they are not liable for the offence and cannot reasonably ascertain the identity of the person who was responsible for the offence. Such circumstances should be more appropriately addressed by lodging an unknown user nomination statement.

Evidentiary requirements

Applications for internal review on the ground of mistaken identity should (where appropriate) be accompanied by supporting evidence. Examples of supporting evidence for mistake of identity include the applicant’s birth certificate, driver’s licence or passport which shows:

  • a different person than the one who received the infringement notice in the applicant’s name, or
  • evidence that the applicant could not have committed the conduct because they could not have been in the relevant location.
Possible outcomes

An enforcement agency may make the following decision on reviewing an application for internal review based on the grounds of mistake of identity:

  • confirm the decision to serve an infringement notice
  • withdraw the infringement notice and serve an official warning
  • withdraw the infringement notice
  • withdraw the infringement notice and refer the matter to Court (Magistrates’ or Children’s Court, as applicable)
  • in the case of an infringement offence involving additional steps, alter or vary those steps provided the alteration or variation is consistent with the Act or other instrument establishing the offence
  • waive all or any prescribed costs, or
  • approve a payment plan.

In some cases, it may be appropriate to do a combination of the actions above, in so far as that is possible.

If the application is refused

For applications made on the grounds of mistake of identity, the following options are available to the applicant if the application is refused:

  • pay the infringement and any prescribed costs by the due date
  • where an infringement offence involves additional steps and the enforcement agency confirms the decision, the applicant must pay the infringement and perform all the additional steps by either the end of the period specified in the infringement notice or within 14 days after the applicant has been sent advice of the outcome of the review
  • apply to the enforcement agency for a payment plan
  • apply to the Director, Fines Victoria for a payment arrangement
  • elect to have the matter heard in Court (Magistrates’ or Children’s Court, as applicable)
  • make an application to the Director, Fines Victoria under the Family Violence Scheme, or
  • if the person is eligible, an accredited organisation may apply to the Director, Fines Victoria for a Work and Development Permit on behalf of the applicant.

Special circumstances

An applicant may lodge an internal review application on the ground that special circumstances apply to them.

This provision of the Infringements Act is designed to divert those with special circumstances from the infringements system at the earliest opportunity. This category was introduced in 2006 as:

‘A ground for seeking a review of a notice (is) that the person has ‘special circumstances’ that affected the behaviour at the time of the offence. This is a critical change to filter the vulnerable in the community out of the infringements system. People with special circumstances are disproportionately, and often irrevocably, caught up in the system...’

There are several categories of ‘special circumstances’ as defined in the legislation – further detail on those categories and the evidence which may be required to rely on each category is set out below. “Special circumstances” is practically and conceptually distinct from “exceptional circumstances”, discussed in Exceptional circumstances of these Guidelines.

Please find below the recent legislative changes to the category of Special Circumstances. 

Special Circumstances New Legislation Fact File
Special Circumstances New Legislation Fact File
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Special circumstances categories

The Infringements Act defines special circumstances in relation to a person as:

  • a mental or intellectual disability, disorder, disease or illness where the disability, disorder, disease or illness contributes to the person having a significantly reduced capacity —

    (i) to understand that conduct constitutes an offence; or
    (ii) to control conduct that constitutes an offence; or
  • a serious addiction to drugs, alcohol or a volatile substance within the meaning of section 57 of the Drugs, Poisons and Controlled Substances Act 1981 where the serious addiction contributes to the person having a significantly reduced capacity —

    (i) to understand that conduct constitutes an offence; or
    (ii) to control conduct which constitutes an offence; or
  • homelessness determined in accordance with the prescribed criteria (if any) where the homelessness contributes to the person having a significantly reduced capacity to control conduct which constitutes an offence; or
  • family violence within the meaning of section 5 of the Family Violence Protection Act 2008 (External link) where the person is a victim of family violence and family violence contributes to the person having a significantly reduced capacity to control conduct which constitutes the offence
  • circumstances experienced by the person that

    (i) are long-term in nature; and
    (ii) make it impracticable for the person to pay the infringement penalty and any applicable fees or otherwise deal with the infringement notice under this Act or the Fines Reform Act 2014 (External link); and
    (iii) do not solely or predominantly relate to the person's financial circumstances.

These definitions are expanded upon below.

Mental disability, disorder, disease or illness

In accordance with section 4 of the Mental Health Act 2014 and the definition of ‘disability’ contained in the Disability Discrimination Act 1992 (Cth) a mental disability, disorder, or disease or illness means a diagnosed medical condition that is characterised by a disturbance of thought, mood, perception, or memory. This may include:

  • a total or partial loss of a person’s mental functions, or
  • a disorder, disease or illness that affects a person’s thought processes, perception of reality, emotions, or judgement, or that results in disturbed behaviour.

Examples of mental illnesses include, but are not limited to:

  • bipolar disorder
  • depression and anxiety
  • psychosis
  • schizophrenia
  • severe mood disorder
  • antisocial personality disorder
  • borderline personality disorder
  • post-traumatic stress disorder, and
  • attention deficit and hyperactivity disorder.

Intellectual disability, disorder, or disease

In accordance with the definitions of ‘disability’ and ‘intellectual disability’ in section 3 of the Disability Act 2006 and the Disability Discrimination Act 1992 (Cth), an intellectual disability, disorder or disease means a disorder or malfunction that results in a person learning differently to a person without the disorder or malfunction. This includes:

  • the coexistence of significant sub-average general intellectual functioning and significant deficits in adaptive behaviour, which became manifest before the age of 18 years, or
  • cognitive impairment, including a neurological condition or acquired brain injury, or a combination of both, which:
    is, or is likely to be, permanent, and
    causes a substantially reduced capacity in at least one of the areas of self-care, self-management, or mobility.[46]

Examples of cognitive or intellectual disabilities include, but are not limited to:

  • autism spectrum disorder
  • dementia
  • motor neurone disease
  • Parkinson’s disease
  • stroke
  • Huntington’s disease, and
  • acquired brain injury.

Serious addiction to drugs, alcohol or volatile substance

A person is considered to have a serious addiction to drugs, alcohol or volatile substances if that person has a maladaptive pattern of substance use leading to clinically significant impairment or distress, as manifested by three (or more) of the following, occurring any time in the same 12-month period:

  • tolerance, as defined by either of the following:
    a need for markedly increased amounts of the substance to achieve intoxication or the desired effect, or
    markedly diminished effect with continued use of the same amount of the substance.
  • withdrawal, as manifested by either of the following:
    the characteristic withdrawal syndrome for the substance, or
    the same (or closely related) substance is taken to relieve or avoid withdrawal symptoms.
  • the substance is often taken in larger amounts or over a longer period than intended.
  • there is a persistent desire or unsuccessful efforts to cut down or control substance use.
  • a great deal of time is spent in activities necessary to obtain the substance, use the substance, or recover from its effects.
  • important social, occupational, or recreational activities are given up or reduced because of substance use.
  • the substance use is continued despite knowledge of having a persistent physical or psychological problem that is likely to have been caused or exacerbated by the substance (for example, current cocaine use despite recognition of cocaine-induced depression or continued drinking despite recognition that an ulcer was made worse by alcohol consumption).

Volatile substance – definition

Section 57 of the Drugs, Poisons and Controlled Substances Act 1981 defines volatile substances as:

  • plastic solvent
  • adhesive cement
  • cleaning agent
  • glue
  • dope
  • nail polish remover
  • lighter fluid
  • gasoline
  • any other volatile product derived from petroleum, paint thinner, lacquer thinner, aerosol propellant, or anaesthetic gas, and
  • any substance declared volatile by the Governor in Council from time to time.

Homelessness

The criteria for determining if a person is homeless is prescribed by the Infringements Regulations.

A person is considered homeless if they —

  • are living in crisis accommodation, or
  • are living in transitional accommodation, or
  • are living in any other accommodation provided under the Supported Accommodation Assistance Act 1994 (Cth), or
  • have inadequate access to safe and secure housing as defined in section 4 of the Supported Accommodation Assistance Act 1994 (Cth).

Common examples include where a person is: 

  • without conventional accommodation, for instance, sleeping in parks or on the street, squatting, living in cars or in improvised dwellings
  • moving from one form of temporary accommodation to another ­ for example, refuges, emergency hostel accommodation, or temporary space in the homes of family and friends
  • living in temporary accommodation because of unsafe living conditions (such as family violence) or inability to afford other housing
  • living in a caravan park due to their inability to access other accommodation, or
  • living in boarding houses on a medium to long-term basis.

Family violence

The definition of special circumstances includes a person who is a victim of family violence within the meaning of section 5 of the Family Violence Protection Act 2008 (FVPA).

‘Family violence’ is:

(a) behaviour by a person towards a family member of that person if that behaviour:

  • (i) is physically or sexually abusive
  • (ii) is emotionally or psychologically abusive
  • (iii) is economically abusive
  • (iv) is threatening
  • (v) is coercive
  • (vi) in any other way controls or dominates the family member and causes that family member to feel fear for the safety or wellbeing of that family member or another person, or

(b) causes a child to hear or witness, or otherwise be exposed to the effects of, behaviour referred to in paragraph (a).

‘Family violence’ also includes the following behaviour:

  • assaulting or causing personal injury to a family member or threatening to do so
  • sexually assaulting a family member or engaging in another form of sexually coercive behaviour or threatening to engage in such behaviour
  • intentionally damaging a family member’s property, or threatening to do so
  • unlawfully depriving a family member of the family member’s liberty, or threatening to do so, or
  • causing or threatening to cause the death of, or injury to, an animal, whether or not the animal belongs to the family member to whom the behaviour is directed so as to control, dominate or coerce the family member.

Behaviour may constitute family violence even if the behaviour would not constitute a criminal offence.

The Royal Commission into Family Violence report,[49] tabled in Parliament on 30 March 2016, recognised the difficulties faced by victims within the infringements framework and considered that there are a range of car-related debt issues that arise in circumstances of family violence.

In making recommendations 112 and 113, the Royal Commission considered that family violence arose in circumstances where:

  • victims committed infringement offences (including parking and traffic offences) while experiencing family violence (for example, escaping violence), or
  • perpetrators of family violence incurred infringements while driving a vehicle registered in the victim’s name and the victim was unable to nominate due to safety fears.

Long term condition/circumstances making it impracticable to deal with the fine

A person will be considered to have conditions or circumstances which are long term in nature and which make it impracticable for them to pay or otherwise deal with the fine in a very narrow category of cases.

This sub-ground of ‘special circumstances’ is intended to apply only to a very small cohort of fine recipients who have long-term and extremely serious circumstances that:

  • may not have been present at the time of offending, and
  • are particularly disabling or incapacitating in nature, and
  • result in the person being unable to pay or otherwise deal with their infringement fine.

The legislative test excludes any circumstances that solely or predominantly relate to the person's financial circumstances. The infringements system contains other mechanisms for dealing with financial hardship, including payment plans, payment arrangements and the work and development permit scheme.

Examples include but are not limited to:

  • a person undergoing long term involuntary mental health care, for example a Community Treatment Order or a period of involuntary inpatient treatment, that makes them unable to attend courses, treatment, or counselling, or to pay
  • a person with a severe physical or intellectual disability that makes them unable to attend courses, treatment, or counselling, or to pay
  • people who are sleeping rough, isolated and highly transient, and are unlikely to resolve their circumstances in the foreseeable future, and are unable to deal with their fine in any way.
Possible outcomes

An enforcement agency may make the following decision upon reviewing an internal review based on special circumstances:

  • confirm the decision to serve the infringement notice[56]
  • withdraw the infringement notice and serve an official warning, or
  • withdraw the infringement notice.

Enforcement agencies should also note the power under section 17 of the Infringements Act to refer a matter to the Magistrates’ Court. This power must be exercised before the fine is registered with the Director, Fines Victoria (or where it is a non-registerable matter before the expiry of the date for commencing proceedings).

This power does not apply to infringement notices relating to offences to which the provisions listed in section 17(2) apply. The legislation that establishes those offences has separate processes for referring those matters to court.

For infringement notices relating to alleged offences by children, agencies wishing to exercise this power must do so before an enforcement order is issued under Schedule 3 of the Children, Youth and Families Act 2005 (External link) Where the infringement notice matter cannot be registered under that Schedule, the time limit on exercising the power is before the expiry of the period for commencing proceedings in relation to that matter.

If the application is refused

For applications made on the ground of special circumstances, the following options are available to the applicant where a decision maker refuses the application and confirms the infringement:[57]

  • pay the infringement
  • apply for a payment plan
  • apply to the Director, Fines Victoria for a payment arrangement
  • elect to have the matter heard in Court (Magistrates’ or Children’s Court, as appropriate),
  • make an application to the Director, Fines Victoria under the Family Violence Scheme, or
  • if the person is eligible, an accredited organisation may apply to the Director, Fines Victoria for a Work and Development Permit on behalf of the applicant.[58]​​​​

If an enforcement agency decides to refuse an application for internal review that has been made on the basis of special circumstances relating to family violence, the notification letter to the applicant should set out all the options available to the applicant, including their ability to apply to the Director, Fines Victoria under the Family Violence Scheme (FVS). See section 6.8: Family Violence Scheme (FVS) for further information about the FVS.

Exceptional circumstances

The exceptional circumstances ground provides decision makers with the discretion to determine whether the infringement is appropriate, taking into account the circumstances in which the offending conduct occurred.

Evidentiary requirements

Applications for internal review made on the grounds of exceptional circumstances should (where appropriate) be accompanied by supporting evidence.

Decision makers can take any matter a reasonable person would consider as relevant information into account.

Examples of supporting evidence could include:

  • medical evidence from medical practitioners
  • invoices or receipts
  • statutory declarations or affidavits
  • witness statements
  • photographs
  • travel documentation
  • police statements or records.
Possible Outcomes

An enforcement agency may make the following decision after reviewing an application for internal review based on the grounds of exceptional circumstances:

  • confirm the decision to serve an infringement notice
  • withdraw the infringement notice and serve an official warning
  • withdraw the infringement notice
  • withdraw the infringement notice and refer the matter to Court (Magistrates’ or Children’s Court, as appropriate)
  • in the case of an infringement offence involving additional steps, alter or vary those steps provided the alteration or variation is consistent with the Act or other instrument establishing the offence
  • waive all or any prescribed costs, or
  • approve a payment plan.

In some cases, it may be appropriate to do a combination of the actions above.

Financial hardship

While financial hardship is not a ground for review, enforcement agencies may consider such applications under the exceptional circumstances ground. It is open to enforcement agencies to implement an exceptional circumstances financial hardship policy. Alternatively, where a person is experiencing financial hardship and is unable to pay their outstanding fines, enforcement agencies should assist the applicant, where appropriate, to negotiate a payment plan.

Bankruptcy and Insolvency

A person is responsible for their infringement fine even if they have been declared, or are seeking to be declared, bankrupt. A person who is declared bankrupt retains their rights to deal with the infringement notice including submitting a nomination statement or applying for internal review.

When a company is experiencing financial difficulties, it may be placed into external administration or liquidation. Companies that are in liquidation or under external administration may apply for internal review of their infringement fines.

An enforcement agency may consider a person’s bankruptcy status, or a company’s financial status, as evidence of financial hardship. It is also open to an enforcement agency to include a person’s bankruptcy status or a company’s financial status as a relevant consideration in any internal financial hardship policy that the enforcement agency may choose to implement.

Enforcement agencies should also consider the following:

  • For individuals: if an individual is experiencing financial hardship and is unable to pay their outstanding fines, enforcement agencies should assist the applicant, where appropriate, to negotiate a payment plan. It will be up to the review officer to decide whether a payment plan is appropriate in a bankrupt person’s particular circumstances.
  • For companies in liquidation or companies under external administration: enforcement agencies should require that these applications for internal review may only be made by the liquidator or administrator.

Once an insolvent company is deregistered, it ceases to exist, and infringement fines cannot be recovered. Internal review officers should complete an online ASIC search on a company to determine the company’s registration status before processing any application in the name of a company. For more information, visit the ASIC website (External link)

Person unaware

This ground of internal review enables an applicant to lodge an internal review application on the ground that they were unaware of the infringement notice. Service of the notice must not have been by personal service.

An application made on the ground of ‘person unaware’ must:

  • be made within 14 days of the applicant becoming aware of the infringement notice (a person may evidence the date they became aware of the infringement notice by executing a statutory declaration)
  • be made in writing
  • state the grounds on which the decision should be reviewed
  • provide the applicant’s current address for service, and
  • may only be made once in relation to any one infringement offence.

 

Evidentiary requirements

Applications for internal review made on the grounds of person unaware should (where appropriate) be accompanied by supporting evidence. For example, copies of date-stamped passports, boarding passes, removalist invoices and mail theft reports made to Victoria Police.

Possible outcomes - If the application is granted

Where an enforcement agency grants an internal review application on the ground of person unaware, the applicant may:[62]​​​​​​

  • pay the infringement
  • apply for a payment plan
  • apply to the Director, Fines Victoria for a payment arrangement
  • apply for a review of the decision to serve an infringement offence under section 22(1)(a), (b) or (c) of the Infringements Act
  • nominate another person for the infringement offence (in the case of traffic or parking offences)
  • elect to have the matter heard in Court (Magistrates’ or Children’s Court, as appropriate),
  • make an application to the Director, Fines Victoria under the Family Violence Scheme, or
  • if the person is eligible, an accredited organisation may apply to the Director, Fines Victoria for a Work and Development Permit on their behalf.[63]
Possible outcomes - If the application is refused

If an application on the ground of person unaware is refused, the applicant must pay the infringement amount and prescribed costs (within 14 days of receiving the refusal notice).[64] ​​​​The applicant will have the same alternative payment options available to them as are available for other grounds of review (that is, payment plans or arrangements, court referral or work and development permits (if eligible).

Work and Development Permits (WDPs)

The Work and Development Permit (WDP) scheme commenced on 1 July 2017 to provide vulnerable and disadvantaged people with a non-financial option to address their fine debt. The WDP scheme is administered by the Director, Fines Victoria. A WDP allows an eligible person to work off their fine debt by participating in certain activities and treatment. Enforcement agencies are encouraged to promote this scheme to vulnerable community members.

A person must undertake a WDP under the supervision of a sponsor. A sponsor is an organisation or a health practitioner accredited by the Director, Fines Victoria to support the WDP scheme. Only a sponsor may apply to the Director, Fines Victoria for a WDP on behalf of an eligible person.

An organisation or a health practitioner may apply to become a WDP sponsor to assist their clients to deal with their fine debt and to encourage engagement with services. If an eligible person is already engaged with an organisation or a health practitioner that is not yet a WDP sponsor, the organisation or health practitioner can contact the WDP Team to get information about becoming a sponsor (see details below).

Contact information

For more information, visit the Work and development permit scheme page, or contact the WDP team:

Email: WDP@justice.vic.gov.au (External link)

Phone: 1300 323 483

Hours: 9.00am to 4.00pm
Monday to Friday (except public holidays)

Family Violence Scheme (FVS)

The Family Violence Scheme (FVS) is a specialised scheme to support people affected by family violence within the fines system. The scheme is administered by the Director, Fines Victoria. The scheme allows people to apply to Fines Victoria to have their infringement fines withdrawn if family violence substantially contributed to the offence or if it is not safe for them to name the responsible person.

Agencies should inform applicants about the scheme if family violence is mentioned in their application.

To access the Family Violence Scheme, a person must:

  • have been issued an infringement notice for an offence, and
  • show they are a victim survivor of family violence, and
  • how that the family violence substantially contributed to the person not being able to:
    • control the conduct that constituted the offence, or
    • nominate the driver that committed the offence in a car registered to the victim, or
    • reject a nomination.

A person can apply to the Family Violence Scheme at any time from first receiving the fine until:

  • the fine has been paid, or
  • a seven-day notice served on the person has expired or been waived, or
  • particular enforcement action has been taken against them.
Contact information

To help decide if the FVS is a suitable option, a person may wish to seek legal advice from a lawyer or by contacting a local community legal centre via the Federation of Community Legal Centres (External link) or Victoria Legal Aid (External link)

For more information, visit the Work and development permit scheme page, or contact the FVS team:

Email: fvs@justice.vic.gov.au (External link)

Phone: 1300 019 983

Hours: 9.00am to 4.00pm
Monday to Friday (except public holidays)

Check common scenarios

Here are some common scenarios to check if we may or may not withdraw your infringement:

  • This is your first infringement – can you get off with a warning?
    An infringement will not be withdrawn under these circumstances. An honest mistake is not sufficient grounds for the fine to be withdrawn.
  • Your vehicle broke down
    If your car broke down then you can apply for an infringement review, but you will need to supply supporting documentation such as a mechanics or towing or roadside assistance invoice to have your review considered.
  • You parked in a No Stopping area for only a short period of time
    An infringement will not be withdrawn under these circumstances. This includes stopping for any reason including dropping or picking up children from school.
  • Your parking permit was not displayed correctly
    If at the time of the infringement you had a current parking permit then you can apply for an infringement review provided you have not received a warning previously. You will need to supply proof of your parking permit as supporting documentation to have your review considered.
  • You did not understand or see the sign or understand the road rules
    An infringement will not be withdrawn under these circumstances. There is an onus on a driver to understand the road rules.
  • You were not the driver
    An infringement will not be withdrawn under these circumstances, however, you may nominate another driver to have the infringement reissued to the correct person.
  • You were dealing with a medical emergency
    If a medical emergency occurred you will need to supply an official letter from the hospital or doctor confirming you were involved in a medical emergency at the time the fine was issued then you can apply for an infringement review. We will not withdraw fines where medical appointments were delayed or took longer than expected unless it was a medical emergency.
  • You cannot afford to pay this fine
    An infringement will not be withdrawn under these circumstances, however, you may request a payment plan or an extension if you meet the criteria.
  • You did not register your pet
    If your pet is registered with another Victorian Council, you will need to supply proof of registration as supporting documentation in your infringement review application. If you have recently acquired your pet, you will need to supply proof of adoption or ownership. We will not withdraw fines where you were unaware of the need to register your pet, or you did not have time to register your pet.
  • Your dog escaped from home
    We do not withdraw fines where you were unaware your gate/door/fence was open or unsecured, or where your dog dug its way out or escaped through a hole in the fence. If your dog escaped during a home invasion or after it was stolen, you can apply for an infringement review and you will need to supply a police report as supporting documentation.

 

When can I apply?

You may apply for the review of an infringement up until the date it is determined to be lodged at Court for inaction or non-payment.

 

How to apply

To apply online, select 'Apply now' to start:

Apply now


Or you can download and complete:

Application Form - Manningham City Council Infringement Internal Review
Application Form - Manningham City Council Infringement Internal Review
pdf
111.47 KB
UPDATED: 2 June 2022
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 and then:

  • email to manningham@manningham.vic.gov.au
  • post to Manningham City Council, PO Box 1, Doncaster, Victoria 3108 or
  • drop in at the customer service desk at Manningham Civic Centre, 699 Doncaster Road, Doncaster.

 

How long will the appeal process take?

Once Council has received your completed review application, you will be contacted with the outcome. 

Council has 90 days to process and determine the outcome of an appeal, however the timeline at Manningham Council is typically 10-20 business days.

 

What if your infringement review is not withdrawn?

If you have already been through the infringement review application and have not had your infringement withdrawn you can either:

  • pay your fine or
  • choose to have the matter heard in Court.

View your parking infringement photo.

You can view your parking infringement photo online.

View now

Find out about the Internal Review Guidelines on the Justice and Community Safety website.

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Manningham Civic Centre

699 Doncaster Road
Doncaster Victoria
Australia 3108

Contact us

(03) 9840 9333

Interpreter (03) 9840 9355

manningham@manningham.vic.gov.au

© Manningham City Council

aboriginal flag Torres Strait flag

Manningham Council acknowledges the Wurundjeri Woi-wurrung people as the Traditional Owners of the land and waterways now known as Manningham. Council pays respect to Elders past, present and emerging, and values the ongoing contribution to enrich and appreciate the cultural heritage of Manningham. Council acknowledges and respects Australia’s First Peoples as Traditional Owners of lands and waterways across Country, and encourages reconciliation between all.

Manningham Council also values the contribution made to Manningham over the years by people of diverse backgrounds and cultures.

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