Rates and valuations

View the options available to pay your valuations and rates notice. This includes how to pay by credit card or set up direct debit, and how to request a credit refund.

View a breakdown of an example valuation and rates notice to learn what each section means.

Find out how to update your contact details or manage your direct debit details.

If you're experiencing difficulties, you might be able to get help with your rates payments if you're eligible.

If you hold a valid concession, you may be eligible for a rebate.

Register to have your rates notice delivered directly to your email through eNotices.

Get official confirmation that you own a property.

View options to find out who owns a neighbouring property.

If you're selling property, you'll need to apply for a land information certificate. This helps with settlement of sale.