Complaints help us improve our policies, practices and the way we deliver our services and to make changes where necessary.
We take all complaints seriously and we will work with you to address your complaint in a fair and transparent way.
If you wish, you can make a complaint anonymously.
What types of complaints can you make?
Let us know about:
- Delays in providing a service.
- A decision we have made.
- One of our policies or strategies.
- Quality of an action we have taken.
- Conduct of council staff.