Pay your rates

Pay your rates online

Read the information below for more payment options

Pay now

Need help understanding the charges on your rates notice?


When will you receive your rates notice?

Your annual valuation and rates notice is issued in August each year. After that you'll receive an instalment notice prior to their due dates, except if you are signed up to Council approved direct debit.


Need another copy of your rates notice?

You can get a copy of your notice/statement for $16.50 per copy.

Request copies

You can access copies of your notices for no cost if you create an account and receive your notices by email. If you would like to switch to receiving your rates notice by email, find out how.

How to pay

Select the payment options below to find out how you can pay once you receive a notice.

Pay by direct debit

If you haven't already setup direct debit, you can choose to pay in instalments automatically through your bank account. You can choose between 4 instalments or 10 instalments. Select 'Setup direct debit' below to start the process.

We can only debit from a cheque or savings account, we are unable to accept credit card details.  

Pay in 4 instalments

  • 1st instalment: 30 September
  • 2nd instalment: 30 November
  • 3rd instalment: 28 February
  • 4th instalment: 31 May

Pay in 10 instalments

Pay on or before the 15th of each month (or next business day) starting on 15 September.

Setup direct debit


If you are experiencing financial hardship, you can request fortnightly payments.

Pay by credit card

Pay each notice securely through our online payment portal using your credit card.

Prepare the following details:

  • Your property ID - you can find this in the top right hand corner of your notice
  • Your Credit card number and expiry date

Pay now

We only accept VISA and Mastercard credit cards

Pay by BPAY

Pay each notice securely using BPAY through your bank, credit union or building society website.

The biller code and reference number is located on the front of your notice.

Pay by Post BillPay

Pay securely through Post BillPay in one of the following ways:

Pay in person at any Australia Post office

Bring your notice with you. You can pay by cash, cheque, money order, EFTPOS or credit card

Pay by phone 13 18 16

Quote the BillPay code and reference number located on the front of your notice.

Pay using Post BillPay online

Use your credit card

Pay by mail

Cut out the bottom portion of your notice and post it with your cheque or money order made out to Manningham City Council and addressed to PO Box 1, Doncaster VIC 3108.

Pay by cash, cheque or EFTPOS

To pay by cash, cheque or EFTPOS, visit our customer service desk at the Civic Centre or post your cheque. We do not accept cash by post. 

Make the cheque payable to 'Manningham Council' and cross 'Not Negotiable'. Detach payment slip on the notice and post with your cheque to: Manningham Council, PO Box 1, Doncaster, VIC 3108. 

Need more time to pay your rates notice?

If you are experiencing financial difficulty or hardship you may be eligible to apply for rates payment assistance.

Learn more


Do you hold a concession card?

If you hold a valid concession card, you may be eligible to apply for a rebate.

Learn more


Request a refund

If you have made an overpayment on your rates notice and they are in credit. The credit will remain on your account and be automatically applied to your future instalments. However, we can also refund that credit back to you.

Request refund

Interest on rates

If you do not pay your rates by the due date, you may be charged interest. 

We can only waive the interest if we have made an error or under exceptional circumstances. Exceptional circumstances include: 

  • Compassionate grounds – ratepayers may have interest waived where they have demonstrated compassionate grounds for a payment being late. Acceptable compassionate grounds would generally relate to a family illness or death. 
  • Financial hardship – ratepayers may have interest or part interest waived where they have demonstrated that the payment of such interest would cause severe financial hardship.

Request interest waiver