Report a missed bin collection

Report your missed bin collection

Read the information below before you report.

Report now

You can report your missed bin or half-emptied bin collection for the following types of bins:

icon bin red

Garbage bin (red lid)

icon bin yellow

Recycle bin (yellow lid)

icon bin green

Garden bin (green lid)

Why didn't we collect your bin?

We may not have collected your bins if they were:

If neither of these reasons apply, report your missed bin collection below.


When to report a missed collection?

Report your missed bin collection by 10.00am the day after your scheduled collection day


How to report?

You can report online using the 'Report now' button otherwise contact us.

Report now