Your feedback provides us a valuable opportunity to review our policies, practices and the way we deliver our services, and to make changes where necessary.
We offer over 100 services to our community. We welcome feedback on:
Your feedback, whether positive or negative, helps us to monitor and improve our services for the benefit of all of our customers.
You can give us feedback online, in person or over the phone.
After you send us your feedback, we will send you an acknowledgement within two business days.
If this is not what you are looking for, you can also:
View the links below to report an incident or make a request.
Frequently used:
If your request is urgent call us on 9840 9333
Complaints help us improve our policies, practices and the way we deliver our services.
Your feedback provides us a valuable opportunity to review our policies, practices and the way we deliver our services, and to make changes where necessary.
Pre-application advice gives planning officers the opportunity to provide feedback to your draft proposals, concepts or plans, before you submit a formal planning permit application.
We provide the option for either a face-to-face meeting or a response in writing.
This service is optional and not a requirement for getting a planning permit.
This advice can provide guidance and direction on a planning proposal or concept and can identify any potential issues at an early stage. This may save you time, money and effort during the planning application process.
A flat fee is charged for each request for pre-application advice.
Before starting your request, gather the following documents:
Any additional information details of your concept, proposal or request for advice can also be included.
Apply through our online portal to start your request:
When lodging your request, select 'Request and pay now' to pay by credit card.
We only accept VISA and Mastercard.
If you need more time to pay, select 'Request and pay later' when lodging your request.
We will send your pre-application advice after we receive payment.
Contact us if you are unable to lodge online or need help.
Once we receive your request, we will either contact you to organise a meeting or provide written advice. Depending on the complexity of your request, our response may take between two to four weeks.
Manningham Council uses social media to engage and keep the community up to date with the latest news and upcoming events in Manningham. We welcome and encourage your feedback and look forward to your comments, stories and experiences.
Content posted on Manningham City Council’s social media accounts are monitored during business hours of 8.00 am to 5.00 pm, Monday to Friday (excluding public holidays). We aim to respond to general posts within 24 hours and within two days for more complex issues. If posts relate to personal or complex issues, we will request to continue communicating offline with the person making the post. If you have an urgent enquiry, please call Council on 9840 9333.
To ensure that Manningham Council’s social media accounts are useful and engaging tools for residents, please respect these guidelines:
By using this page you agree to not post any of the following:
Posts which ignore these guidelines will be removed and continual breaches will be reported. Please note that the comments expressed by the public on this site do not reflect the opinions and position of Manningham Council or its staff and Councillors. If you are unhappy about anything which you see anywhere on our site, contact us.
Provide feedback on the improvements proposed as part of the Templestowe Route Upgrade.
The upgrade, between Templestowe Road and Williamson Road (1.8 km), will enhance safety, pedestrian connectivity, and infrastructure quality.
In addition to road, footpath and drainage enhancements, we're proposing:
Drop in at this public consultation session, where you'll have the opportunity to:
You can follow the project, have your say and help to improve the Templestowe Route by visiting Your Say Manningham.
Can’t make the session? Complete our online survey by Wednesday 29 November.
There is a legal process to enable the planning scheme to be amended. You can find the recent changes to our planning scheme below.
Resolution to seek authorisation from the Minister for Planning to prepare and exhibit an amendment
Authorisation may or may not be granted by the Minister for Planning, or may granted subject to conditions.
Opportunity for the public, and other key stakeholders, to make a written submission in support of, or objection, to the proposed amendment
Consideration of all written submissions. Council must then decide to either:
Consideration of the submissions by an independent Panel, appointed by the Minister for Planning
Consideration of the Panel's findings and recommendations. Council must then decide to either:
Submission of final adopted amendment by Council to the Minister for Planning for approval
Minister for Planning approves or refuses the amendment
To view all planning scheme amendments, you can:
Manningham Council’s Gambling Policy is due for an update with the latest evidence, data and community input. We are inviting community members to participate in one of two workshops to discuss gambling harm in Manningham.
During these workshops, we want to hear about your understanding of gambling harm in the community and where you think Council should prioritise its response. Your feedback will help us to develop evidence-based strategies to address gambling harm in Manningham.
Topics covered will include:
We are interested in hearing from people who have been impacted by gambling harm, either directly or indirectly.
For more information, please visit Manningham Gambling Policy on Your Say.
Please note: this session will be held in-person and catering will be provided.
Manningham Council’s Gambling Policy is due for an update with the latest evidence, data and community input. We are inviting community members to participate in one of two workshops to discuss gambling harm in Manningham.
During these workshops, we want to hear about your understanding of gambling harm in the community and where you think Council should prioritise its response. Your feedback will help us to develop evidence-based strategies to address gambling harm in Manningham.
Topics covered will include:
We are interested in hearing from people who have been impacted by gambling harm, either directly or indirectly.
For more information, please visit Manningham Gambling Policy on Your Say.
Please note: this session will be held online. A Zoom link will be sent to you prior to the session.
We identify and prioritise the routes and stops that commuters use most.
We consider community feedback, commuter demand and nearby services and facilities to identify locations where new shelters or upgrades are needed.
Works to build new shelters are prioritised by:
On average, we aim to build between three and five, new or upgraded shelters every year.
The timing for new shelter projects may be influenced by factors like big road projects or large developments in Manningham.
Building on the information shared in the Community Grant Information Session and Grant Writing Workshop, this is your opportunity to ask questions about your grant proposal and receive constructive, unbiased feedback.
During the session, you’ll have a chance to discuss your ideas in a 1:1 conversation with a staff member from the Healthy Ageing Team. Our team will also emphasize the importance of aligning your proposal with our Healthy Ageing objectives.
Please note: it is expected you attend the Community Grants session and the Grants writing workshop prior to attending this session to best equip yourself with knowledge required to submit your application.
If you are unable to register online, call the Healthy Ageing Team on 9840 9230.
Electric Vehicles (EVs) have come a long way in a very short time. The transition to EV's is speeding up like the world of renewable energy.
Is it time to make the switch?
If you’re considering an EV, join this free webinar where we will examine the rapid changes and evolution of the EV car industry.
The information session will help you understand:
Is it time for you to make the switch to a lean, clean transport machine?
We’re running a survey to explore the current demand to have 100 per cent green powered electric vehicle chargers installed around the municipality. Share your views by 17 July.
Here is a summary of the planning permit process.
New to planning? Get a general understanding of what permits you will need before making any applications
Get advice in writing about whether or not your proposed building, works or land use needs approval from us.
Get feedback on your draft proposals, concepts or plans, before you submit a formal planning permit application.
Check out some common scenarios and resources to help you understand what is needed before applying
Everything you need to know to start a planning permit application.
Stay up to date with your application's status in the planning applications portal.
Find out what you need to do to amend your permit before the public notification stage.
Review all Applications currently undergoing assessment.
Any person who believes they will be affected by a planning application can lodge an objection during advertising.
Find out what you need to do to amend your permit before the decision stage.
Only the Victorian Civil and Administrative Tribunal (VCAT) can review an application. After we have made a planning permit decision, we cannot undertake an internal review.
Landscape bonds are a condition of a planning permit. We ask for payment of bonds to ensure landscaping works are properly completed.
If you need more time for development or commencement of land use, you will need to ask for an extension to the planning permit.
An Agreement under Section 173 of the Planning and Environment Act (or Section 173 Agreement) is a legal agreement between us and the owners of a property that is registered on a property title.
If you would like to to amend approved plans or conditions of a Planning Permit, you can find out more information and submit your application here.
If you are developing land in Manningham, you may need to submit a Construction Management Plan (CMP) as required by a condition of your planning permit.
If your Planning Permit required payment of a landscape bond, you will need to apply for a refund once your development is completed.
Follow these easy steps to change your planning application details:
We’re undertaking drainage works and upgrades across Manningham to reduce flood risk.
We prioritise drainage works by considering:
Project timeframes may be impacted by various factors like major road projects or large-scale developments across Manningham.
Find out about the latest drainage projects in Manningham.
We’ve partnered with Melbourne Water to undertake flood mapping for Manningham, to better understand flood risk.
This work will assist flood management by:
The Manningham Flood Mapping Project will also inform the development of Manningham Council’s Integrated Water Management Strategy.
This strategy will review flooding and stormwater management risks and respond to emerging challenges, including:
A new Stormwater Management Strategy for Manningham
We’re developing a Stormwater Management Strategy to help identify, manage and reduce flood risk to people, property, infrastructure and the environment.
The Strategy will guide our planning and investment in the long-term Capital Works Program to support a healthy, safe and resilient community.
Doncaster Hill is a sustainable, high density, mixed-use village that provides for high quality urban living.
Located in the heart of Doncaster, Victoria, approximately 12kms from Melbourne's Central Business District.
An activity centre for our community.
We’re continuing to update Doncaster Hill to improve the way our community lives, works and enjoys this neighbourhood.
These works form a part of our infrastructure planning for this area and the long standing Doncaster Hill Strategy.
The concept design for Hepburn Reserve has been developed in response to community feedback and will include outdoor seating, a BBQ area, a drinking fountain, public art, large open lawn areas, a playspace, nature play, canopy tree planting, bike hoops and more.
This small local open space was upgraded in November 2019 to December 2020
New U-turn lane on Tram Road
Pedestrian signals at the Applewood Retirement Village
Extension to Hepburn Road
Tram Road and Merlin Street intersection traffic lights
With populations on the rise in Melbourne, Doncaster Hill is one of our solutions to meet the challenge of future housing needs. This modern urban village allows those of us who enjoy to live in the suburbs to continue to do so, whilst providing apartment-style living for others.
The Doncaster Hill Strategy helps guide us on the land use and development in this centre.
Many bus routes that are provided by Public Transport Victoria (PTV) travel through Doncaster Hill.
View the routes and timetables of the following bus services:
SmartBus
Local services
In addition to bus services, we are strongly advocating for alternate public transport options with the State Government:
Find out why we are reviewing our strategic vision
Use this toolkit to assist your developments in Doncaster Hill
We plan the construction of our city’s footpaths, shared paths and trails by identifying the routes that pedestrians use more often on their journeys.
We use community feedback and other key areas to identify this network and locate where new footpaths are needed and plan for their construction.
Works to build a new footpath are prioritised by:
Timeframes for new footpath projects can be affected by factors such as major road projects or large scale developments throughout Manningham.
Did you know that Manningham is one of the leafiest areas of metropolitan Melbourne with more than 656 hectares of Council-managed parks and reserves?
With more than 60km of shared trails, 300 individual parks and reserves, 163 play spaces, numerous picnic areas and walking paths to manage, our Parks Improvement Program sets out a plan for the future upgrades of all our parks over the next 20 years.
We are guided by our Open Space Strategy, the Eastern Region Sport, Recreation and Trail Strategy, specific park masterplans, community requests and planned facility renewal programs.
Our Parks Improvement Program identifies opportunities for improvements and ensures our parks and reserves are well maintained and upgraded as our population grows.
The Parks Improvement Programs sets out a plan for the future renewal and upgrade of all parks in Manningham over the next 20 years.
The Parks Improvement Program is based on recommendations from our Open Space Strategy, Eastern Region Sport, Recreation and Trails Strategy, specific masterplans for our parks, feedback and requests from our community and planned facility renewal programs.
This program will ensure our parks and reserves remain relevant and accessible to everyone into the future. It will make sure that facilities are in good condition and adapt to changing needs.
For most park facilities like playspaces, furniture, paths and garden beds they need to be renewed every 20-25 years to ensure they are in a good and safe condition. Other factors are the level of use, i.e. Regional parks and playspaces get much higher use and wear out more quickly; the population growth in that neighbourhood; and demand for new facilities like fitness equipment, lighting and trails.
Yes a number of new parks or expansion of existing ones has been determined in the Open Space Strategy to cater for gaps in provision, links to other parks or where there is higher density living occurring. These sites will gradually be acquired and developed as they become available.
We are currently seeking community feedback on proposed upgrades to Burgundy Reserve.
The proposal includes, an upgraded playspace and shelter, a new public toilet as well as a series of improvements to enhance the reserve for dogs and their owners.
Manningham Mayor, Councillor Carli Lange, said Burgundy Reserve is a popular spot for our local community.
“We want to ensure Burgundy Reserve continues to be a space for families and local community members to enjoy and look forward to hearing your feedback on our proposed upgrade,” Cr Lange said.
The concept plan includes:
The playspace and shelter upgrade, as well as the new public toilet, are planned as part of our capital works program, scheduled to be completed over the next two years.
The dog friendly upgrades are supported by the Victorian Government’s New and Upgraded Dog Parks Program.
For more information and to provide feedback before Monday 12 August, visit YourSay Manningham Burgundy Reserve upgrade.
We invite residents to provide feedback on upcoming projects in Warrandyte and Wonga Park in November.
Our CEO, Andrew Day, encouraged residents to share their thoughts and ideas at upcoming consultation sessions – to help ensure future projects reflect community values and priorities.
“We want to hear directly from the people who know the area best – its residents,” said CEO, Andrew Day.
"If you like the project – tell us. If you have ideas to improve the project – tell us. Your feedback, no matter the opinion, is essential to helping us make informed decisions for the community," he said.
The sessions will consult on projects across various stages. Some will be in the initial planning phase, where community sentiment and input are vital. Others will be further advanced, where project designs will be shared, and officers will be available to answer questions.
Each session will focus on projects within its suburb.
Can't attend a session? Provide your feedback online.
Wonga Park
Warrandyte
There will be opportunities to discuss other projects, which may be taken on notice as required.
We host these sessions twice yearly as part of our ongoing commitment to meaningful community engagement.
Stay informed about upcoming events and outcomes by visiting the Your Say Manningham website.
Subscribe to the project page for email updates on current and future consultations.
We are currently seeking community feedback on a proposed upgrade of the northern oval at Warrandyte Reserve to improve facilities for the community, as well as for dogs and their owners.
We are inviting community members to share their thoughts about the proposal via Your Say Manningham closing on Monday 12 August.
Manningham Mayor, Councillor Carli Lange, said Warrandyte Reserve is a hub for the local community in Warrandyte and popular with dog owners.
“Warrandyte Reserve is enjoyed by many local sports and recreation groups, residents, dogs and their owners.” Cr Lange said.
The proposed upgrades include:
“We're proposing some dog-friendly improvements within the reserve and want to hear your feedback on the concept plan by 12 August,” Cr Lange said.
The proposed improvements at Warrandyte Reserve are supported by the Victorian Government’s New and Upgraded Dog Parks Program.
For more information and to provide feedback before Monday 12 August, visit YourSay Manningham Warrandyte Reserve northern oval upgrade.
