Customer service
Our customer service team will be available Monday to Friday from 8.30am to 5.00pm throughout the holiday period, excluding public holidays.
We will be closed:
- Wednesday 25 December
- Thursday 26 December
- Wednesday 1 January.
All of our essential services will continue during this time to ensure the safety and cleanliness of our community is maintained.
If you have an urgent enquiry on a day we’re closed, please phone 9840 9333 to speak with our after hours service.
Waste collection
Your weekly waste collection service will continue without interruption. Check your bin collection days.
We know households often produce more garbage and recycling during the festive season. Please remember all materials must be placed inside your bins – overflowing bins will not be collected.
If you need to dispose of excess waste, you can find your local transfer stations (tips) and recycling centres.
Maternal Child Health
The Maternal and Child Health line (13 22 29) is available 24 hours a day for phone advice.
If you require medical advice, please contact your general practitioner or in an emergency call 000 or go to your nearest emergency department.
- Between Christmas and New Year, the opening hours for our Doncaster Maternal and Child Health Centre will be:
- Wednesday, 25 December (Christmas Day): closed
- Thursday, 26 December (Boxing Day): closed
- Friday, 27 December: closed
- Monday, 30 December: 9.00am to 4.00pm
- Tuesday, 31 December: 9.00am to 4:30pm
- Wednesday, 1 January (New Year’s Day): closed
Please note that some services may be reduced during this period.
